Human Resources
Leading companies, such as Alcoa and Conoco-Phillips, are leveraging Google search technology to enhance employee access to HR information. The Google Search Appliance is an integrated hardware and software product that uses Google's powerful search engine technology to bring universal search to your business.


How you'll benefit
  • Improve employee communications - Companies and public sector agencies are looking for better ways to enable employees to access internal information, including HR communications, policies and procedures, etc. Most of the documentation already exists, but there's typically no central repository for this information, and integrating the various silos is too expensive. For this reason, many companies are leveraging the Google Search Appliance as a scalable platform as their information volume grows.

  • Distribute training materials - Most companies have specific training materials for each class they offer. But any given employee typically has attended only a fraction of the number of training courses their company offers. By making all the training materials searchable, HR departments can enable all their employees to access whatever specific documents they might need at any given time.

Customer Impact

Alcoa - Alcoa, the world's leading producer of primary aluminum and fabricated aluminum, had a corporate communications project to address the search needs of the MyAlcoa portal. The primary purpose was to make HR policies and forms easily searchable, and they chose the Google Search Appliance.



Conoco-Phillips - A leader in oil exploration, Conoco-Phillips uses the GSA cluster to search through the company's distributed content worldwide. Conoco-Phillips has diverse content sources, from geo-scientific studies to seismic reports to HR policies. The company uses the appliance's 'Collections' feature to segment content by geography, job function and organization. Since they deployed the appliance, search volume has increased significantly, and complaints about search quality have been reduced considerably.



Akin Gump Strauss Hauer & Feld, LLP - As the 25th largest law firm in the U.S., Akin Gump has 2,200 knowledge workers, all of whom rely on the firm's intranet for everything from human resources to procedures, guidelines and best practices. When the firm began creating a new employee intranet portal, search was a top priority. Akin Gump selected the Google Search Appliance, and now hosts more than 2,800 pages on its Intranet. And with more than 300,000 entries in the intranet index, says Anthony Paul, Director of Applications Development, "knowledge management is a real boon for us ... attorneys are the ultimate knowledge workers, and the Google Search Appliance allows them to find things quickly and accurately."

For the full case study, click here.